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“I approached Kathey to put together some bespoke training for my team to address a number of issues we had with communication, tone etc.

Whilst some staff commented that this would be ‘just another training course’
looking at communication/customer service, by the end everyone felt the course
had been worthwhile, they had learnt something new and had benefitted from the
brisk pace and range of topics we covered, with lots to put into practice in
real work situations.

It was a positive experience for me to see my staff enthused by a training course they had attended, and I will certainly work with Kathey again.

     (Giles Mason, Business Support Manager,

London Borough of Richmond upon Thames)

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